Solidcal Shop Chat

Multi-Channel Live Chat for Shopify & Order Tracking

Connect with your customers on WhatsApp, Telegram, and Email directly from your Shopify store. From real-time conversations to built-in order tracking, Solidcal Chat helps you build stronger customer relationships while boosting sales.

★★★★★Built for Shopify

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Hi there! 👋

We usually reply within minutes

Chat on WhatsApp

Replies instantly

Message on Telegram

Replies instantly

Send us an Email

We'll reply by email

Features

Everything You Need to Support Your Customers

A powerful, customizable chat widget packed with features to help you engage visitors and convert them into loyal customers.

💬

Multi-Channel Chat

Let customers reach you on WhatsApp, Telegram, or Email. All channels in one beautiful widget.

👥

Multiple Agents

Add support agents with individual availability hours, photos, and per-channel contact info.

📦

Order Tracking

Built-in order lookup lets customers check their order status and tracking info right from the widget.

❓

FAQ Accordion

Reduce support tickets by answering common questions directly inside the chat widget.

🎨

Fully Customizable

Match your brand with custom colors, button styles, positions, greetings, and business hours.

📤

WhatsApp Share Button

Let customers share your products with friends on WhatsApp with a single click.

How It Works

Get Started in Minutes

No coding required. Install the app, configure your channels, and start chatting with customers right away.

Install the App

Add Solidcal Chat from the Shopify App Store. Takes less than 30 seconds.

Configure Channels

Add your WhatsApp number, Telegram username, and email. Customize colors and style.

Start Chatting

The widget appears on your store instantly. Customers can reach you with one click.

Live Chat Widget

Engage Visitors with Multi-Channel Support

A single widget that connects customers to WhatsApp, Telegram, and Email. Complete with agent profiles, online status, and business hours.

✓ WhatsApp, Telegram & Email channels
✓ Multiple support agents with availability
✓ Business hours with online/offline status
✓ Page-level targeting rules

Hi there! 👋 How can we help you today?

I have a question about my order

Sure! Let me look that up for you. Can you share your order number?

Order Tracking

Let Customers Track Orders Right in the Widget

Customers can enter their order number and email to instantly see fulfillment status and tracking links without leaving your store.

✓ Real-time order status lookup
✓ Tracking URL and carrier info
✓ Reduces "where is my order?" tickets
✓ Embedded contact form fallback

📦 Order #1042

Status: Shipped

Tracking: UPS 1Z999AA10123456784

Pricing

Pricing to Suit All Size Business

Start free, upgrade when you need advanced features.

Free

$0/month

Free forever

✓ 1 chat channel (WhatsApp, Telegram, or Email)
✓ 1 support agent
✓ Default button style and colors
✓ Basic greeting message
✓ "Powered by Solidcal" branding

Get Started

Pro

$4.99/month

Billed $59.88/year — 14-day free trial

✓ All 3 channels (WhatsApp + Telegram + Email)
✓ Unlimited support agents with availability
✓ Custom button styles, colors & position
✓ Online/offline greetings & business hours
✓ FAQ widget
✓ Contact form with inbox
✓ Order tracking
✓ WhatsApp share button
✓ Page targeting
✓ Outreach campaigns
✓ Remove branding

Start Free Trial

Frequently Asked Questions

Got Questions? We Have Answers.

Solidcal Shop Chat is a multi-channel chat widget for Shopify that lets your customers reach you via WhatsApp, Telegram, or Email directly from your store. It includes features like order tracking, FAQ, contact forms, and more.

Once installed, a customizable chat button appears on your store. When clicked, it shows your support channels, FAQs, and contact options. Customers choose their preferred channel and are connected instantly.

Yes, the widget is fully responsive and works on all devices. You can even control visibility separately for mobile and desktop.

Absolutely. You can change colors, button style, position, greeting messages, business hours, and more from your Shopify admin dashboard.

Yes! The free plan includes unlimited WhatsApp, Telegram, and Email channels, multiple support agents, customizable appearance, and business hours. Upgrade to Pro for advanced features like FAQ, order tracking, and outreach.

Ready to Connect with Your Customers?

Install Solidcal Chat today and start engaging visitors in minutes.

Get App Now